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Mu Dynamics, Genesys Setting Reliability Bar High
Posted by: Jordi on Tuesday, March 17, 2009 - 12:49 PM
(213244 Reads) comments? Send this story to a friend Printer friendly page
When it comes to providing highly reliable and available SIP-based call center solutions to the market, being able to fully-integrate the contact center can offer an opportunity to strengthen customer call center interactions, increase revenue and improve operational efficiency.
Complete info at TMCnet